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10/10/2015  |   2:15 PM - 3:00 PM   |  Andrew Foster Auditorium

Closing the Gap when working With Spanish Speaking Families

This presentation is geared toward professionals who work with Spanish speaking populations that are Deaf or Hard of Hearing. Becoming a cultural competent service provider is essential in today’s society due to the growing number of immigrants to this country, who bring with them their own cultural and language backgrounds. The fact is that ““Hispanics/Latinos are the fastest-growing youth population in the United States.”(The National Council of la Raza, 2010) and they “demonstrate a higher prevalence of hearing impairment than other children in America.” (Mehra, Eavey & Keamy, 2009 and Science Daily 2009). This presentation provides professionals with the tools needed to improve service delivery to Latino individuals with hearing loss and their families and to close the cultural gap between patient and provider. Cultural factors that may thwart rapport building when not appropriately understood and tips/suggestions to build strong relationships with families will be discussed as well as the impact that cultural views on child rearing and health beliefs have on quality of care.

• 1. Participants will be able to identify key factors when working with Spanish Speaking populations
• 3.Participants will analyze cultural views on disability, education and treatment and their potential impact on service delivery
• 5.Participants will be able to create a cultural assessment

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Lucia Quinonez Sumner (Primary Presenter,Author), Early Learning Sensory Support Program for Children with Hearing Impairments, lucia.sumner@esdb.dpi.nc.gov;
Ms. Sumner has a Master’s degree in Special Education and holds teaching licenses in B-K, Spanish, and Hearing Impairment. She works as a Teacher of the Deaf & Hard of Hearing with the Early Learning Sensory Support Program for Children with Hearing Impairments. Ms. Sumner also volunteers her expertise with the Global Foundation For Children With Hearing Loss. She created the Merry Christmas Project which delivers toys and nonperishable food items to low-income families of children with hearing impairments. Ms. Sumner frequently presents at conferences on topics including bilingualism, the role of play in development, working with interpreters, dual sensory loss and cultural competency and sensitivity. She has published in the peer- reviewed journal JEHDI and in the EHDI e-book on those same topics. Ms. Sumner created the “Glossary of Deafness & Audiological Terms -English to Spanish for Families and Professionals” currently used by Hands and Voices as a resource for Spanish-speaking families. She was a member of the CASTLE/CARE Planning Committee for the Latino Family Retreat and member of the EHDI e- book editorial board. She lives in Charlotte, NC and is originally from Ecuador, South America.